Report 2021 of the amicable dispute resolution body SOLVIT Luxembourg

The Luxembourg SOLVIT center, part of the Internal Market and Competition Directorate at the Ministry of the Economy, has just published its Annual Report 2021.

In 2021, the activities of the SOLVIT center Luxembourg increased slightly (+3.7%), while the network figures at European level show a slight decrease (-6.8%) in the number of files processed, resulting in an overall resolution rate of approx 80% in Luxembourg corresponds to 79%. The year was also marked by an internal reorganization of the service and the modernization of the logo of the network, which will celebrate its 20th anniversary in 2022.

Set up in 2002 by the European Commission, the network of SOLVIT centers serves citizens and businesses and aims to enable them to take full advantage of the European single market. The aim of the SOLVIT network is to solve, in a friendly and free way, the difficulties that public administrations encounter when implementing EU law. The topics addressed range from the recognition of professional qualifications and social security to the posting of workers and even cross-border taxation. Represented by a national center in each member state of the European Union as well as in Iceland, Liechtenstein and Norway, the network now has 30 branches, still attached to a national administration.

In 2021, the activities of the SOLVIT center Luxembourg continued to increase with 84 files processed compared to 81 in 2020, while at European level the network recorded a decrease in the total number of files processed from 2,633 in 2020 to 2,455. Most disputes (55.4%) concerned social security issues for European citizens. Much of the dispute was directed against neighboring countries (France, Germany and Belgium) as well as Portugal and Spain.

A variety of situations related to the health crisis have also been the subject of complaints to the network, including two files at the SOLVIT headquarters in Luxembourg. Cases concerned, for example, issues related to the free movement of goods (e.g. export restrictions on disinfectants and their ingredients, complaints about EC labeling requirements for masks) and the free movement of services (e.g. problems with posting workers to another Member State, Access to self-employed support granted in connection with the COVID-19 crisis). In addition, the SOLVIT network has received cases where workers crossed a border to provide services.

that Annual Report 2021 can be downloaded from the following link: https://gd.lu/8QV30K. Interested parties can also obtain a paper copy of the report free of charge by simply sending an email to [email protected]

The next important meeting is scheduled for 2 June 2022, on the occasion of the network’s 20th anniversary celebrations planned in Luxembourg.

Communicated by the Ministry of Economy and SOLVIT Luxembourg

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